We offer an AI-based inbox management solution, including an option that integrates with Mistral AI for EU/GDPR compliance. Users can register their team, set up a subscription through Stripe, and connect their mail accounts (IMAP and SMTP settings).
Support is entirely the responsibility of the Customer. Support requests can be managed through our website.
The Customer receives a monthly limited license to use the software. The minimum contract period is one (1) month; the maximum is twelve (12) months. Subscriptions can be changed or canceled at any time.
The minimum contract period is one (1) month. After that, it can be terminated monthly. The maximum license duration is twelve (12) months.
The monthly fee is determined by the subscription plan. Payment is due 14 days after invoice receipt. After 14 days without payment, we may suspend services until payment is received.
Customers must ensure correct email account configuration and connection.
We are not liable for damages. The software processes emails based on Customer rules and does not permanently store email content. For GDPR-compliant AI features, Mistral AI is used; we encourage you to review Mistral’s policies for compliance details.
We do not store personal data. Where the GDPR-compliant version is selected, we use Mistral AI (EU-based) by default for generative tasks. If you choose “GDPR-compliance: no, thank you,” the AI tasks are handled by OpenAI in the United States, and we cannot guarantee compliance with EU data protection regulations. By selecting this option, you acknowledge that your data may be subject to different data-protection standards outside the EU, and you assume any associated risks.
We reserve the right to expand our portfolio and add feature packages. Every new feature set may require an updated contract document.
The place of jurisdiction is Nuremberg, Germany, and German law shall apply.
Customers will be informed via email about software updates. Updates must be installed by the Customer.
No agreements on availability or response times are provided unless explicitly agreed upon.
The software is designed to be user-friendly, requiring no separate training.
There are no geographical or user-limit restrictions. The software includes a licensing model.
The software and our generative AI approach (via Mistral AI) aim to comply with EU data protection laws. No personal data is permanently stored in our systems.
No special regulations exist for mediation or arbitration.
There is no right of withdrawal since this is a B2B arrangement.
Customers always retain access to their data, as we only process and do not store content.
No special cooperation obligations apply.
No exclusivity or non-competition clauses are in place.
