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Info inbox automation

Turn your info@ inbox into a reliable routing system

Your info@ address collects everything: leads, invoices, spam, support questions, applications, and urgent customer mail. InboxRobot sends each message to the right destination without breaking your mailbox.

Protect revenue-critical messages

A buried lead or customer escalation can cost far more than the time spent sorting mail. InboxRobot helps important messages reach responsible people quickly.

Separate signal from noise

InboxRobot can identify spam, newsletters, sales inquiries, support questions, and admin requests while preserving the original message in the inbox.

Make handoffs feel natural

Forwarded messages use Reply-To headers, so team members can answer the original sender directly instead of copying addresses or replying through a shared mailbox.

GDPR-compliant, with a human in the loop

Classification runs with GDPR-safe defaults through our German 2342.ai platform. Works with Outlook, Microsoft 365, Gmail and standard IMAP mailboxes, and routes nothing automatically when the decision is uncertain.

What InboxRobot handles well

InboxRobot is strongest where incoming email needs context, ownership, and a safe fallback instead of another folder structure.

  • Connect info@, hello@, kontakt@, support@, and role-based addresses.
  • Define destinations for sales, support, finance, HR, and operations.
  • Preserve the original mailbox for search, audit, and recovery.
  • Start small and refine routing as patterns become clear.

Related routing pages

Start with the mailbox problem you actually have. No new queue, no migration project, no blind automation.

Useful guides from the blog

If you are still comparing rules, shared inboxes, and AI routing, these guides show the trade-offs before you touch production mailboxes.

Questions buyers ask

Can InboxRobot handle multiple info-style addresses?

Yes. You can connect several role-based addresses and define separate routing destinations for each mailbox.

Will InboxRobot remove spam from info@?

No. Spam can be marked, but it remains visible and searchable. InboxRobot avoids irreversible mailbox changes.

How quickly can we start?

Most teams can start by connecting one mailbox and defining a few plain-language routing destinations.